Safety
Medication Assistance & Safety
Learn how to support people safely with their medication — and know when to check, record and ask for help.
Self-paced online learning and assessment · about 10–12 hours
Estimated total learning time
Modules
10
Module case studies
50
Module assessment questions
200
Estimated total duration
10 hrs 15 min
Estimated duration covers all ten modules and the final consolidated assessment — approximately 10–12 hours of self-paced online learning and assessment. These are estimates, not mandatory time requirements: progress at your own pace, moving on when you understand the content and have successfully completed the assessments. Workplace competency assessment and employer medication authorisation are separate from online course completion.
Your course progress
Course modules
Company licences
Train your whole team on one licence
Buy one licence for your organisation and we’ll give you an access code to share with your staff. Each employee creates their own account, works through the course at their own pace, and you can see who has finished.
Up to 10 employees
$900
one-off, GST exclusive
For a small team or a single site.
11 to 20 employees
$1,500
one-off, GST exclusive
For a growing team across one or two sites.
21 to 50 employees
$4,000
one-off, GST exclusive
For providers across a few locations.
51 to 100 employees
$8,000
one-off, GST exclusive
For established organisations training at scale.
Individual access is $100 per person.
Licences cover online theory learning and assessment only. Workplace competency assessment and employer medication authorisation remain the employer’s responsibility and are separate from course completion.
How you're assessed
Knowledge assessment
90% recommended minimum pass mark
Critical safety criteria
100% satisfactory
Practical assessment
Satisfactory demonstration of applicable critical safety behaviours.
Reassessment
Required following any critical safety failure.
Course completion certificate
A non-accredited SupportMate Academy completion certificate, issued only after all required course assessments have been satisfactorily completed.
Status: Not yet available
Workplace authorisation
Workplace competency assessment and employer medication authorisation are separate from online course completion. Employers remain responsible for determining lawful task-specific competency, supervision and written authorisation.